Sustainable Health Lab

Engineering a Structural Transformation of the Healthcare Delivery System for Chronic Conditions


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Prof. Inas Khayal

Professional Bio:


Prof. Inas Khayal began her career at the Boston University Biomedical Engineering Department and now holds a Ph.D. in Bioengineering from the University of California, Berkeley, and the University of California, San Francisco Joint Graduate Group. She has also completed the Management of Technology Program from the University of California, Berkeley, Haas School of Business, and is a 2008 Mayfield Fellow. Her training and experience in biomedical engineering, management of technology, and engineering systems allowed her to develop the concept of Sustainable Health. This began with her biomedical research within the clinic, which was expanded to performing health technological research experiments outside the clinic and within the ‘real-world’ living lab.
Her work now acts at the intersection of engineering, medicine, computation, and innovation and seeks to (re)design healthcare delivery systems to match the complex needs and experiences of patients to improve health outcomes.
Dr. Khayal’s recent work addresses the reality of the multi-level interconnected health systems we live in by modeling, measuring, designing, and implementing systems in three areas. First, her research applies engineering design methods to develop new technical systems embedded within the socio-technical healthcare delivery system (e.g., web and mobile applications and point-of-care dashboard as part of the Serious Illness Co-Production Work). Next, the lab models existing healthcare delivery for quality improvement and expansion (e.g., Integrated Behavioral Health System implementation within primary care across Dartmouth-Hitchcock). Lastly, new and re-design efforts are developed using a systems engineering representation of healthcare delivery developed in Dr. Khayal’s Sustainable Health Lab (i.e., a visualization of processes across time, place, and resources presented in several layers of increasing detail). The system representations are developed based on quantitative (e.g., from EMR and Medicare claims data) and qualitative (e.g., palliative care healthcare front-line interviews) methods and use advanced data analytics to identify care patterns that represent various quality measures.
Her work acts at the intersection of engineering, medicine, and innovation and seeks to develop systems solutions that curb the growth of non-communicable chronic diseases. She holds several US, European, and International patents and is featured in the book Medicine by Design: The Practice and Promise of Biomedical Engineering by Fen Montaigne.

Prof. Khayal has been named the Director of the Dartmouth Health Equity Research Undergraduate Pathways Program.